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Once your order is placed, our team at our Virginia office in the United States will carefully prepare your handcrafted Afghan piece for its special journey. We thoroughly inspect each item to ensure its quality before it continues its final journey to you.
United States Expect your order to arrive at your doorstep within 3-5 Days. No surprise taxes or duties – just the beauty of Afghanistan delivered.
International Expect your order to arrive at your doorstep within 5-7 Days. Please note: Customs and duty fees may apply based on your country's regulations. These fees will be calculated upon your order's arrival.
Cancellation We understand that plans can change. You may cancel your order any time after placing it. While cancellations can be difficult for our small business, your satisfaction is our top priority. For the quickest resolution, please contact us as soon as you decide to cancel.
Lost or Damaged We take the responsibility of inspecting your handcrafted Afghan piece for quality and damage both in Afghanistan and at our U.S. office very seriously. Should you receive a damaged item, we'll provide a free replacement. Rest assured, your order is insured for protection against loss or damage during transit.
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